FAQs

Q: Who is eligible?
A: We help disabled persons in financial need, including those with sensory, physical, and intellectual impairments and those with complex needs.

Q: How do we help?
A: We provide grants for special equipment or adaption of their housing or transport to meet their needs.

Q: Is there a maximum grant size?
A: We do not have a ceiling on the size of a grant. All applications that meet our criteria are treated on their merit provided we have sufficient financial resources in our budget to fund the request.

Q: What geographical area is covered by the charity?
A: We cover the whole of the UK.

Q: How do I apply for a grant?
A: Applications can be made directly through the form on our website or alternatively a hardcopy of the form can be requested from [email protected]

Q: Is a letter of support essential?
A: It is essential for the application to have the support of a healthcare professional. Suitable professionals would include a doctor, hospital consultant, social worker, physiotherapist, occupational therapist, or qualified assessor.

Q: What information should be provided by the professional?
A: The letter of support should be on headed paper describing the personal circumstances and the involvement with the individual. It should describe why the application is being submitted and the benefits if the application is successful. The statement must also confirm that the request is outside of statutory provision and that why the individual cannot pay for it themselves.

Q: How long does the process take?
A: The application will be acknowledged within 7 days and provided all information has been provided a decision will be made within a maximum of 10 days.

Q: How will payment be made?
A: Once the grant has been approved the equipment can be ordered by the applicant. The supplier will be paid directly by the charity. The equipment then belongs to the applicant, and they are responsible for any maintenance or insurance.

Q: Who are we unable to help?
A: We do not provide grants for conditions that arise from the normal ageing process. It is also unlikely that we will provide assistance for the same individual more than once every three years.

Q: What items are not funded?
A: We do not provide grants for items covered by statutory provision, items already purchased or general living expenses. It is unlikely that we will fund mobility scooters and exercise equipment other than in exceptional circumstances. We are also unable to provide funding for general items of furniture and bedding.

Q: Any other questions?
A: Contact [email protected] if you require more information or have further questions.